Forums › Help & support › Not receiving a activation code when first using. › Reply To: Not receiving a activation code when first using.
Hello,
If you send me an email at support at axcrypt dot net specifying what e-mail-address you’re using, I’ll check our logs and see what’s happened. Some e-mail-providers are notorious in throwing away e-mail, and it’s also happened that users have misspelled their e-mail-address ;-)
Regards,
Svante