Forums Help & support latest version installed, but crashes on login Reply To: latest version installed, but crashes on login

#3118 Reply

Svante
Keymaster

Hello,

Can you please do try the following:

  1. Ensure AxCrypt is stopped.
  2. Using Windows Explorer, go to %localappdata%\axcrypt\ .
  3. E-mail all .txt files in that folder (UserSettings.txt etc etc) to me: svante dot seleborg at axcrypt dot net . (There is nothing especially sensitive there, at most your e-mail-address and names of encrypted files.)
  4. Delete all .txt files.
  5. Re-start AxCrypt.

Svante