Forums Bugs & issues Can't open existing Axcrypt files with latest version of Axcrypt Reply To: Can't open existing Axcrypt files with latest version of Axcrypt

#3386 Reply

Andy

Hi,

I have the same problem ,I think ? I have files which have been encrypted a few years back (2013 last modified) and I have tried to open these files tonight but I have to enter a email address and my password !

Okay I know my email address and I know my password …But I cannot gain access as it states that my password is invalid!

I have searched my emails and have found 3 emails fromĀ  you many years ago .

I note that new passwords need to be 10 characters long , and my old password was shorter !

Your help would be much appreciated

Thanks