Forums Bugs & issues Registration – Cannot enter password for hotmail account Reply To: Registration – Cannot enter password for hotmail account

#3611 Reply

Svante
Keymaster

Hello Marty!

Small misunderstanding here maybe. AxCrypt uses your e-mail address as the name of your AxCrypt ID account, just like many, many services. This does not mean that you should actually sign in with your hotmail password though.

If you are in the process of setting a new password for your AxCrypt ID, it may be that our requirements are stricter than hotmail. Please hover your mouse over the error indicator to see the actual message.

If you are still having problems, please send a screen shot to: support at axcrypt dot net .