Forums Help & support PDFs Will Not Encrypt — Open in Other Application Error Message Reply To: PDFs Will Not Encrypt — Open in Other Application Error Message

#3924 Reply

Svante
Keymaster

Hello LA,

Thanks for letting us know. Normally ‘open in another application’ is just a supposedly user-friendly way of saying ‘the file is locked by another process’, and it would indeed normally stop rename/delete etc. However, in this case, rename/delete etc is done by the Windows Explorer process so it’s locked by itself and can thus handle the situation – I’m guessing.

I’ll see if I can reproduce this, and see if there’s some way to handle it better.

Svante