Forums Bugs & issues AxCrypt works to encrypt and decrypt using the free version? Reply To: AxCrypt works to encrypt and decrypt using the free version?

#4119 Reply

Svante
Keymaster

Hello,

I can see nothing really wrong. Your account is verified, and you have successfully signed in as late as today.

You’re not showing all the screens I think?

I’ve tried a number of scenarios, but I cannot reproduce this at all. One thing that has been an issue before, is that the windows become positioned wrongly – even off screen.

Another idea would be if for some reason the settings file has become write protected.

Can you please try to reset all settings and then sign in? Also ensure that there are no running instances of ‘AxCrypt’ in Task Manager. If there are – terminate them.

The setting is under ‘Arquivo | Opcoes | Limpar todas as configuracoes e Sair’ (sorry for not having the right keyboard to write the characters correctly).