Forums Community AxCrypt File Encryption has stopped working Reply To: AxCrypt File Encryption has stopped working

#4239 Reply

Svante
Keymaster

Hello,

Thank you! But need more info still…

Can you try to export your event log and send it to support att axcrypt dott net ?

Here’s how. Open the Event Viewer.

Right-click the Application node.

Select ‘Save All Events As’.

Save with a name, for examle ‘Events’

If you can, select to save Display Information in English:

Klick ‘Ok’.

Then go to where you saved the file, right-click it and compress it.

If the original was named ‘Events.evtx’, the compressed file is ‘Events.zip’.

Send this as a attachement to support att axcrypt dott net . Then I can have a comprehensive look at what can be found there.