I have exactly the same problem as Renji above.
I have been very pleased with Axcrypt on my Acer Aspire computer using Windows 7 Starter And Axcrypt version 1,7xxxx.
I downloaded Axcrypt 3.xxx to my HP Pavilion using Windows 8.1. It installed fine but does not work:”“AxCrypt File Encryption has stopped working””
I am looking for event viewer and will try to follow your instructions to Renji. To what email address should I send the event viewer record?
But it occurs to me that you already have the solution to this problem from studying Renji’s event viewer record.