Forums Bugs & issues Can't open existing Axcrypt files with latest version of Axcrypt Reply To: Can't open existing Axcrypt files with latest version of Axcrypt

#4725 Reply

Svante
Keymaster

Hi Richard,

The point with V2 is that you should only be using a single strong password for all your encrypted files, it is also verified in order to ensure that you did not mistype it – this is to avoid the situation where you encrypt files with a mistyped password and then cannot open them. The workflow you describe is not how it should be. I do not understand how you get there. Here’s how it should be:

  1. You sign out of Windows.
  2. Time passes.
  3. You sign in to Windows.
  4. You do things that has nothing to do with AxCrypt.
  5. You double-click an encrypted file, or right-click an unencrypted file to encrypt.
  6. You get a password prompt to “sign in” to AxCrypt – really to set the default password to use for the session and to verify that it’s the one you’re expecting to use.
  7. The file is opened or encrypted.
  8. You continue to work with AxCrypt-encrypted files or encrypt new ones. ¬†You are *not* prompted for any password, because you are signed in to AxCrypt, and we’ve verified that it’s the right password to use.
  9. You sign out of Windows, causing AxCrypt to also be signed out. Repeat from step 2.