Forums Bugs & issues Can't open existing Axcrypt files with latest version of Axcrypt Reply To: Can't open existing Axcrypt files with latest version of Axcrypt

#4732 Reply

Svante
Keymaster

Hi Richard,

You may be right that we could try to be more clear during the sign up, and also when the file password dialog is displayed.

On the other hand, you should have noticed that as you opened old V1 files, and was prompted, that just happened the once – since they are automatically upgraded to V2, and with the new sign in password.

All of this is only an issue for existing users of V1, for new users of V2 it’s all very natural and easy to use. We’re continuously working in trying to ease the transition for existing users. Not quite there yet, it’s a work in progress. It turned out to be much harder than expected.