Forums Bugs & issues Axcrypt 2.1.1474.0 crashing on Windows 7

This topic contains 1 reply, has 2 voices, and was last updated by  Alan Gibson 1 month, 4 weeks ago.

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  • #4388 Reply

    Alan Gibson

    Eventviewer application log shows:

    Faulting application name: AxCrypt.exe, version: 2.1.1474.0, time stamp: 0x57e7d2eb
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.23539, time stamp: 0x57c99bd4
    Exception code: 0xe0434352
    Fault offset: 0x000000000001a06d
    Faulting process id: 0x6eb4
    Faulting application start time: 0x01d220824212e84e
    Faulting application path: C:\Program Files\AxCrypt\AxCrypt\AxCrypt.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: fa1bc831-8c75-11e6-a988-a41f7274a879

    #4389 Reply

    Svante
    Keymaster

    Hello Alan,

    Could you please send a full report as described here: http://www.axcrypt.net/blog/send-complete-error-report/ ?

    It’s likely there’s something else causing the crash. We had a similar report a few days ago, where the problem was caused by Lavasoft Web Companion.

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