Forums Help & support AxCrypt Activation Code not received

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 3 months, 1 week ago.

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  • #3956 Reply

    Liz

    Hi,

    I’ve downloaded the free version of AxCrypt so I can receive a copy of a file a customer wants me to have; I’ve entered my email on first time use, but I have still not received the email with my 6-digit activation code so I cannot retrieve my customer’s file.

    My email address is registered and I can logon but I cannot see my AxCrypt ID anywhere on my profile.

    Any help much appreciated.

    Thank you.

    #3957 Reply

    Svante
    Keymaster

    Hello Liz,

    Can you please send an e-mail to:

    support att axcrypt dott net

    (replace ‘att’ with @ and ‘dott’ with . and remove spaces).

    We need your email address in order to check your account.

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