This topic contains 5 replies, has 2 voices, and was last updated by Keithrowe 2 weeks, 5 days ago.
October 2, 2016 at 16:32 #4262
I have been using AxCrypt with Mac OSX 10. 11 El Capitan on my MacBook Pro successfully for some time but recently loaded the latest OSX 10.12 Sierra and cannot open the encrypted files. I am aware that AxCrypt are working on a Mac OS compatible upgrade but I need to be able to open the files ASAP. I have tried opening them on a Windows Vista 64 bit computer with the latest AxCrypt download for Windows 64 bit but an error message comes up saying that the files have an incorrect extension of ‘axe’.
I have also tried opening the files using the Mac Time Machine back up system prior to the loading date of the Sierra OS but I think I would have to ‘Restore’ the complete El Capitan OS to get the files to open.
Is there any quicker way of opening the files ??October 2, 2016 at 16:35 #4263
The absolutely fastest way is indeed to do it on a Windows computer, and use the portable / standalone download. You can then open them from within the program, no installation required.
I’m not sure about your error message, I’m assuming that you mean “axx”, not “axe” but even so it indicates that you’ve not actually installed AxCrypt on the computer in question.
If the above doesn’t help you, please attach a screen shot of the situation.October 2, 2016 at 17:22 #4264
Thank you Svante. First my apologies for trying error. the error message reads —- has the wrong file name extension. It must be ‘.axx.”. I have downloaded the Portable / standalone and tried to use it without success – I still get the same error message . Please see the attached screen shot.October 3, 2016 at 10:30 #4268
I have now been able to open the files on my Mac. The original files were created using ‘OpenOffice’ and then encrypted using AxCrypt on a Windows computer. Some years ago I transferred the files onto my Mac without any problems still using the AxCrypt encryption. After downloading OSX Sierra the desktop copies of the files could not be opened but opening the OpenOffice app all the files were listed and I could open them using my AxCrypt password as normal.
I can only assume that some of the AxCrypt system is embedded into my OpenOffice since I believe that AxCrypt for Mac does not exist yet and is not shown as a application on my computer.
I do not fully understand why i can now open the files on my Mac but just very relieved that I can. To be on the safe side I am keeping copies on on a Windows computer.
Thanks again for your help.October 3, 2016 at 15:49 #4274
Something is not right here. My guess is that the files are in fact not encrypted at all, but only renamed to end with “.axx”.
No, there is no AxCrypt component in OpenOffice (although it would be nice!).October 3, 2016 at 17:12 #4285
Hi, The relevant files in my OpenOffice can only be opened in the AxCrypt window with my AxCrypt password so I assume that they must be encrypted