Forums Bugs & issues Lavasoft Web Companion is not compatible with Windows 10 causing AxCrypt crash

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 2 weeks, 1 day ago.

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  • #4721 Reply

    Philippe

    Horror since yesterday my axcrypt fail

    Nom de l’application défaillante AxCrypt.exe, version : 2.1.1481.0, horodatage : 0x58173b98
    Nom du module défaillant : LavasoftTcpService64.dll, version : 2.3.4.7, horodatage : 0x555dc671
    Code d’exception : 0xc0000005
    Décalage d’erreur : 0x000000000000890a
    ID du processus défaillant : 0xb08
    Heure de début de l’application défaillante : 0x01d247024f25f110
    Chemin d’accès de l’application défaillante : C:\Program Files\AxCrypt\AxCrypt\AxCrypt.exe
    Chemin d’accès du module défaillant: C:\WINDOWS\system32\LavasoftTcpService64.dll
    ID de rapport : 78e8a993-c859-4a81-8d6a-86208e434945
    Nom complet du package défaillant :
    ID de l’application relative au package défaillant :

    After uninstall Lavasoft web companion all is Ok

    • This topic was modified 2 weeks, 1 day ago by  Svante.
    #4723 Reply

    Svante
    Keymaster

    Hello Philippe,

    Thank you for sharing, it is indeed as you say – Lavasoft Web Companion may cause AxCrypt to crash. However, it’s not AxCrypt which is incompatible with Lavasoft, it’s Lavasoft which is incompatible with Windows.

    See http://www.axcrypt.net/support/faq/#lavasoft-crash .

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