Forums Bugs & issues Minimized at all times

This topic contains 5 replies, has 2 voices, and was last updated by  Svante 7 months ago.

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  • #2986 Reply

    TairikuOkami

    For starters, I have been trying to start version 2, but I never managed to do it.
    The latest version started at last, but it just stays minimized at all times.

    http://postimg.org/image/y4fl6lls1http://postimg.org/image/hysfbfvcx

    Using Windows 10 Pro x64 and AxCrypt 1.7 just fine.

    #2987 Reply

    Svante
    Keymaster

    Hello,

    This is Svante from AxCrypt!

    Not sure I understand the situation. Have you seen and followed the instructions on how to get started in the video here: http://www.axcrypt.net/documentation/get-started/ ?

    You need to register your e-mail, verify your e-mail with the 6 digit verification sent to that address, then set a password for your AxCrypt ID and use that to sign in to AxCrypt 2 with. During this processs you need Internet access, but after that AxCrypt 2 does not need Internet, so all operations can be done offfline.

    AxCrypt 2 will minimize if you ask it to, but it will open up if you request it or if it needs your input for a password for example.

    Although this might seem like annoying for an old 1.7 users, once you get it set up it’s really much more convenient than the old way. You have one password for all files, and you can change that password without the need to re-encrypt all the files etc. If you are sharing encrypted files, each one uses their own private password.

    We’re working on a guide and possibly some added features to make migration from version 1.x even easier.

    Regards,

    Svante

    #2992 Reply

    TairikuOkami

    The problem is, it can not be maximized, no matter what. I can not switch to it using ALT+TAB either, it just shows the preview.

    #2993 Reply

    Svante
    Keymaster

    Hello,

    What happens if you exit AxCrypt (via Task Manager if need be) and then restart it. Does it not show the sign in dialog?

    You can also try to delete all .txt-files in %localappdata%\AxCrypt\ (navigate to the folder with Windows Explorer and delete the files ending with .txt there). Do this after you have exited AxCrypt, not with AxCrypt running.

    Regards,

    Svante

    #2994 Reply

    TairikuOkami

    Deleting files from %localappdata%\AxCrypt\ did the trick, it works now.

    Thank you for your assistance. Have a nice day. ;)

    #3002 Reply

    Svante
    Keymaster

    Ok, thanks. If you have the possibility to find the deleted .txt files in the wastebasket and e-mail them to me I would appreciate it since I’d really like to analyze them to see what has gone wrong.

    You can contact me via e-mail for more details:

    svante dot seleborg at axcrypt dot net .

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