Forums Bugs & issues Received, "The service is unavailable." message.

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 2 months, 2 weeks ago.

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  • #4147 Reply

    TXStateMom

    Installed, logged in and receive this message, “The service is unavailable.”  Is this a problem with anti-virus?

    #4150 Reply

    Svante
    Keymaster

    Hello TXStateMom,

    No, it’s probably not an anti-virus issue it was probably a transient situation with our server, probably connected to ongoing security testing.

    We take security very seriously, and no matter how much we test in development and staging environments, in the end it’s how the production systems are set up that matters. Therefore we occasionally have the need to actually run certain tests during regular operations. This we did this afternoon.

    Hopefully it all cleared up quickly.

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