Forums Help & support Shared file requires password

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 2 months ago.

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  • #4294 Reply

    Mathew

    Hi,

     

    I am using the freeware version of AxCrypt. I had encrypted a file in a share path but when my colleague tries to access the files it asks for PWD. Where can my colleague get the password for the encrypted file other than key sharing.

     

    Regards

    Mathew

    #4311 Reply

    Svante
    Keymaster

    Hello Mathew,

    It sounds like you’re saying that you encrypted a file and then shared it to a recipient. In this case the recipient can’t open it of course.

    You must add the recipients email to the list of users shared with using the key sharing feature. Right-click the file in Recent Files view, and select the Share Keys function.

    KeyShare

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