Forums Help & support Unexpected error

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 1 month ago.

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    Mike

    Yesterday I successfully installed AxCrypt and encrypted my first few files. When I attempted to decrypt one of them today, I got a message saying “An unexpected error ‘The requested service provider could not be loaded or initialized’ occurred.”

    What should I do?

    Thank you.

    #4515 Reply

    Svante
    Keymaster

    Hello Mike,

    Have you installed anything else since then? Although you don’t quote the exact same message, you might want to check the following: http://www.axcrypt.net/support/faq/#lavasoft-crash .

    If this does not ring any bells, and you cannot find any Lavasoft software, please send a complete error report as described here: http://www.axcrypt.net/blog/send-complete-error-report/ .

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