Forums Community unable to open received file Reply To: unable to open received file

#10183 Reply

stephen grimmer

Followup…

Maybe we figured it out…

If a 3rd party sends an email with an encrypted file to me on Monday… and on Tuesday I change my password, then attempt to open the email I received on Monday… is this the message I get? In other words does the 3rd party need to send me the encrypted file again?