Forums Bugs & issues encrypted file will not open Reply To: encrypted file will not open

#10884 Reply

Azhaguraja B
Moderator

Hello Laurence,

Try to uninstall and re-install the AxCrypt app again and try to do the same.

If this will not help, please provide more information or send a mail to support@axcrypt.net with the detailed information of the issue.

If you can send a screenshot showing where the problem is, it often helps us understand.