AxCrypt will allow the users to decrypt the encrypted file with the original password which is used for encryption. You can decrypt the secured folders by using the following ways.
First you have to sign in to the AxCrypt app with your AxCrypt account credentials. Then follow the instructions to decrypt your secured folder,
1) You can decrypt the secured folders by navigating to the Secured Folders Tab and Choose Decrypt Permanently option in the selected folder(which you want to decrypt) right click context menu from the AxCrypt app.
or 2) In windows explorer, right click on the selected encrypted folder and choose the conext menu options AxCrypt > Decrypt.
or 3) Incase the folder is not listed in the AxCrytp app Secured Folder list, then you have to secure the folder again using the Add Secured Folder option in the right click content menu.
Please check out our video tutorials at https://www.youtube.com/channel/UCoSoXBjq6iCG5232fHoWStA and our other documentation at https://www.axcrypt.net/information/get-started/ to get started with AxCrypt.