I have now installed version 2.1.1560.0 but can still not open my file.
I have just used the version 1.7.2976.0 that I downloaded and installed a couple of years ago. This has worked perfectly until yesterday when the usual question about my password didn’t appear but instead the fault message that i sent you with my last mail. So I guess my document was coded with version 1 of the software and that my version of 1.7.2976.0 is corrupt. Is it possible to get a version 1 of axcrypt software that is valid so i can open my encrypted document and the encrypt it with version 2.1.1560.0 of your software?