Forums › Bugs & issues › Can't open my encryted datafile › Reply To: Can't open my encryted datafile
Hello Tommy,
No, it’s not the software that is bad here I think. As the message says – either the file is produced by a version of AxCrypt that is too new OR the file itself is damaged. Perhaps the file is on a USB stick and you removed it to quickly? You should probably see if you have a backup of the file to use instead.