Forums Help & support Forgot File Password Reply To: Forgot File Password

#11556 Reply


Hello Bernard,

Sorry, but I do not understand what you mean when you differentiate between “password” and “crypt/decrypt key”. There’s always just the password – which is used to encrypt/decrypt.

So, when you say “_I do know the crypt key i used but not the password_” I don’t now quite what you mean.

If you have forgotten the password used to encrypt the original file, then you can’t decrypt. Please read the FAQ at .