Forums › Help & support › utilisation de axcrypt hors connexion?. › Reply To: utilisation de axcrypt hors connexion?.
Hello Donna,
It’s hard to say exactly without seeing the details – but you write “it is saved onto the desktop” – that doesn’t sound like you’ve actually installed AxCrypt. Please check the getting started information and videos at https://forum.axcrypt.net/ .
You do need to actually install AxCrypt. Just downloading the software or installer is not enough.