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I wound up having to do a safe mode system restore to a date prior to running Axcrypt which was downloaded yesterday. Here was the chain of events: (1) Axcrypt ran fine yesterday from the Windows 10 desktop. I encrypted a test file also on the desktop. Could not click the file to open as no open with file association was present. (2) I could open the encrypted test file (.JPG) directly from the list in Axcrypt. (3) Today, I tried to open Axcrypt by double clicking–it hung, an icon appeared in the task bar but nothing was in it. Gve it time. Still “not responding”. (4) I tried to kill Axcrypt in task manager by selecting and clicking “end task”. It would not close after several attempts. (5) I could not restart Windows as it hung on “restarting” presumably because the Axcrypt process was still running and Windows could not kill it. (6) I did a hard reboot/power down. (7) Same condition and at that point, many Windows apps were broken and would not start. (8) Tried to do a system restore using restore point from time prior to using Axcrypt. It failed. (9) Did a system restore from a safe boot an it succeeded. I have deleted Axcrypt .exe file.
Something caused Axcrypt to break and then not be able to be killed in task manager. The file came from the Axcrypt site. One thing I wondered was whether something with Norton Utility Suite might b e involved.