Forums Help & support Cannot remove protection–Axcrypt says file is open in another program Reply To: Cannot remove protection–Axcrypt says file is open in another program

#12184 Reply

Svante
Keymaster

Hello Chuck,

Don’t think the AxCrypt.exe as such was “corrupted” – in that case it would not start at all.

When we talk about sharing in the subscription plan, it’s about key sharing embedded in the files. We are not a cloud storage provider, so no files are stored on our servers. What we do store are encrypted passwords in the password manager, and keys used to facilitate the key sharing function.