I have used the same password for YEARS, it is 100% impossible, that it is wrong password. In September I did this format and tried to login few days after it, it said it was a wrong password already then, however I guessed that maybe your servers were fucked and couldn’t connect or something. However it’s november and I still can’t access them. The password is correct. There is no doubt about that as I have used this password for over 4 years and all other services/accounts are working. In the same moment as I created AxCrypt account I also created an account on the darkweb site, same credentails exactly. Guess what? I can still access that site. Only other logical explanation is that my password hashes stored in your servers or something got corrupted.