Forums › Help & support › Axcrypt freezes on initial launch, sometimes for 5 minutes or more › Reply To: Axcrypt freezes on initial launch, sometimes for 5 minutes or more
Hello Neil,
Can you tell me what version of AxCrypt you’re running?
We are aware of an issue if you have secured folders with *many* files in it. It should not freeze though…
We’d like to get to the bottom of this, but we need to know the circumstances so we can reproduce it – and then fix it.