Forums Help & support Axcrypt freezes on initial launch, sometimes for 5 minutes or more Reply To: Axcrypt freezes on initial launch, sometimes for 5 minutes or more

#12390 Reply

Svante
Keymaster

Hi Neil,

The version is good.

Do you have any really large folders that are secured?

Do you have an active Internet connection when this happens?

Do you use a Proxy to access the Internet?

Finally, can you please post a screenshot of the AxCrypt window when it is greyed out, and after it actually completes the waiting?