Forums Help & support Already used AxCrypt. Restarted computer it asks to email code to set password Reply To: Already used AxCrypt. Restarted computer it asks to email code to set password

#12740 Reply

Svante
Keymaster

Hello Lynn,

Please contact support and do send screen shots. I’ve looked at the logs, and it’s not apparent that you were in contact with our servers from your PC. I can see that you signed up and validated the account, but then I see no further activity. (We don’t log very much, but we should see something for example a failed attempt to contact our server.