Forums › Bugs & issues › Previously encrypted files won't open after AxCrypt premium trial › Reply To: Previously encrypted files won't open after AxCrypt premium trial
Sorry to say, we didn’t get the exact issue. So please provide more information about the issue and write a mail to email@example.com .
If you can send a screenshot showing where the problem is, it often helps us understand.
Also we have launched the latest version of AxCrypt app with lot of new rich features, easy to use user interface and increased security level.
Please check out our video tutorials at https://www.youtube.com/channel/UCoSoXBjq6iCG5232fHoWStA and our other documentation at https://www.axcrypt.net/information/get-started/ to get started with AxCrypt.