Forums Help & support AxCrypt does not monitor my encrypted folders Reply To: AxCrypt does not monitor my encrypted folders

#12811 Reply

Prabhukumar R
Moderator

Hello Dragon,

AxCrypt secures files, individually. However, you can designate folders as ‘secured’. The folders will be monitored for new files, and AxCrypt will secure all new files with a single click, or when you sign out.

If the file in fact is located in a folder designated as “Secured”, it will soon be re-encrypted again since those folders are monitored for unencrypted files and will encrypt them when you sign out, or click the “Broom” clean up icon.

AxCrypt 2.x uses a more robust method for the automatic re-encryption, which sometimes means you as the user have to tell AxCrypt to do it. You’ll see this by the “broom” icon becoming red. This indicates there’s something in need of “clean up”, i.e. re-encryption.

If the secured folder is not exists in the Secured Folders tab then AxCrypt will not monitor for new files under the secured folders. So please add the secured folder again in the secured folders tab, if not exists in that.

We can add a new or already secured folder to the secured folders tab by right clicking in the secured folder tab and choosing Add Secured Folder menu option form the context menu.

Please note: Please check the created file whether opened in any other application or not? If opened, please close the opened application completely.