We can run AxCrypt 1.x application in the Windows 2008, Vista, 7, 8 and 10 operating systems.
If the file is really damaged then we couldn’t retrieve the file contents.
Please try to install the latest version of AxCrypt 2.x
or AxCrypt 1.x in your system. Then try to decrypt the file.
We can identify the file damage(s) or try to recover the damaged file with the AxCrypt 2.x.
Still you are facing any issues, please feel free to contact our support via email@example.com with detailed information about the issue.
Please check out our video tutorials of AxCrypt 2 at https://www.youtube.com/channel/UCoSoXBjq6iCG5232fHoWStA and our other documentation at https://www.axcrypt.net/information/get-started/ to get started with AxCrypt.