Forums Bugs & issues Axcrypt not responding when attempting to open (on macOS Mojave) Reply To: Axcrypt not responding when attempting to open (on macOS Mojave)

#13182 Reply

Azhaguraja B
Keymaster

Hello Letitia,

Current AxCrypt mac version is working fine for a lot of users and me as well. This might be happened because of some firewall/antivirus or other third party applications are blocking the AxCrypt app. So please check the firewall or other software settings.

If then also is not working, Please provide more information about the issue and also send the complete error report with some screenshots of the exceptions, so that we will try to troubleshoot the same as soon as possible.

You can also send the complete error report to support@axcrypt.net to troubleshoot the issue. Please follow the detailed instructions to take the complete error report: https://www.axcrypt.net/blog/send-complete-error-report/.