Forums › Bugs & issues › Axcrypt not responding when attempting to open (on macOS Mojave) › Reply To: Axcrypt not responding when attempting to open (on macOS Mojave)
Please send complete information about the issue and the ReportSnapshot.txt file to firstname.lastname@example.org.
You can find the ReportSnapshot.txt in the /Users/User Name/.local/share/AxCrypt . Use the finder and type ~/.local/AxCrypt to locate the AxCrypt local folder.
Also, check whether the user account has necessary access(admin rights) or not?