Forums Bugs & issues Axcrypt not responding when attempting to open (on macOS Mojave) Reply To: Axcrypt not responding when attempting to open (on macOS Mojave)

#13309 Reply

Azhaguraja B
Keymaster

Hello Letitia,

Please send complete information about the issue and the ReportSnapshot.txt  file to support@axcrypt.net.

You can find the ReportSnapshot.txt in the /Users/User Name/.local/share/AxCrypt . Use the finder and type ~/.local/AxCrypt to locate the AxCrypt local folder.

Also, check whether the user account has necessary access(admin rights) or not?