Forums Bugs & issues File is not an AxCrypt file and it is 0 bytes. Reply To: File is not an AxCrypt file and it is 0 bytes.

#13326 Reply

Svante
Keymaster

Hello Jari,

First of all, you are probably using version 1.x (or at least were using it when the files in question were encrypted). There was a known issue there when this could happen if a file was on a removable medium and it was removed without using the ‘safe removal’ feature of Windows.

Since the files are literally empty, zero bytes, there is nothing there. I am sorry, but the data is lost and needs to be recovered from backup copies. You can thus delete them, there is no reason to keep them.