Forums Help & support "File name" is not an Axcrypt file. Reply To: "File name" is not an Axcrypt file.

#13482 Reply

Svante
Keymaster

Hello Barry,

Please provide more information, preferably screen shots of the situation so we can determine what the situation is. The most likely reason for this error is that the file is empty (in which case it’s likely that you are using the obsolete version 1.x of AxCrypt that is unsupported) or that you have renamed a file that is not encrypted with AxCrypt to end with .axx.

But start by providing more details.