Forums › Bugs & issues › Previously encrypted files won't open after AxCrypt premium trial › Reply To: Previously encrypted files won't open after AxCrypt premium trial
AxCrypt will not change the contents of the encrypting/encrypted files. It just create a exact duplicate of the file and it will work on the file headers, footers and metadata. So except user’s request AxCrypt will not change the contents of the encrypted files.
Also please check whether you are opening the exact file or some other?
If you have any doubts, please create a test text file, add contents in that. Finally encrypt the same and after that open the file. Now you will see the exact contents of the file. You can also update the contents of the encrypted files.
It might be because of the opened file is pending for re-encryption. Please check the AxCrypt local cache path(C:\Users\”UserName”\AppData\Local\AxCrypt) and find the updated file. If not available, then you didn’t saved the contents of the file or you are opening wrong file. Please check carefully.
If we open the encrypted file and updated the contents of the files. But we closed the AxCrypt app when the opened application is not closed. That time the updated file will be available in our local cache. We have to close the opened application properly and click the broom icon to re-encrypt the pending files.
Also please make sure that you are using the latest version of AxCrypt app.