Forums Help & support How can I make use of export/import public sharing key or Axcrpyt ID ? Reply To: How can I make use of export/import public sharing key or Axcrpyt ID ?

#14103 Reply

Azhaguraja B
Keymaster

Hello Von,

AxCrypt app should be in the online state to fetch the user’s public keys when key sharing with the files. Please start the AxCyrpt app with internet-enabled and then start using the key sharing feature.

AxCrypt app will connect our servers to fetch the recipient user’s public key. If the AxCrypt app is in an offline state, then the app failed to communicate with our servers. That’s the reason we disabled the Add Contact textbox.

If you do not want to use the AxCrypt app in an online state, then use the Key Management feature(as explained earlier in this forum) to key share the file.

We do not have a log to store when the file was key shared? and with whom?. We do have a log file to monitor and capture the exceptions/issues.

Key sharing will not take more time to complete the process. it will take very less time to complete the process. AxCrypt will not send any emails or files to some other users while key sharing.

Key sharing embeds the shared key into the file. The file must thus first be key shared with the recipient, then sent or file shared. Please note that AxCrypt does not share or send the actual file. To see a quick instructional video explaining how to use key sharing, please view https://www.youtube.com/watch?v=9z3KOZD-Yks .

  • This reply was modified 3 weeks, 1 day ago by  Azhaguraja B.