Forums Bugs & issues Did not receive email Reply To: Did not receive email

#14139 Reply

Prabhukumar R
Moderator

Hello Tony,

I am sorry to hear this.

AxCrypt usually sends the verification mail(s) to the users while they are registering. Based on email filter settings, sometimes it will be there in the user’s spam/junk folder.

So please check once again your mailbox folders. Still, you are facing the same problem, Please feel free to contact our support via support@axcrypt.net.

  • This reply was modified 4 years, 7 months ago by  Azhaguraja B.