Forums › Help & support › AxCrypt asks for my Email address like if I was using it for first time. › Reply To: AxCrypt asks for my Email address like if I was using it for first time.
i use axcrypt for long time already. I encrypt many files and docs. I logged into axcrypt as normal. Turned computer off and then turned it back on.
The first time you start axcrypt a real email adress is required. Click here for more information.
The only option is type in my email and then okay… or click the x and that basically closes axcrypt. There is no other option. Does anyone know why i have this issue?
Can anyone confirm i type in my email associated with axcrypt and then log in as usual and then open my documents as normal? I did clean my cookies and a few things recently. However if that is the case, why did i not have the issue the last 2 times or so when i started up my computer and get this message?
So just login as normal and its fine? Want to make sure first before i do this.