Forums Help & support AxCrypt asks for my Email address like if I was using it for first time. Reply To: AxCrypt asks for my Email address like if I was using it for first time.

#14170 Reply

Ron

i use axcrypt for long time already.  I encrypt many files and docs. I logged into axcrypt as normal.  Turned computer off and then turned it back on.

 

Message shows

 

The first time you start axcrypt a real email adress is required.  Click here for more information.

 

 

The only option is type in my email and then okay… or click the x and that basically closes axcrypt.  There is no other option.  Does anyone know why i have this issue?

 

Can anyone confirm i type in my email associated with axcrypt and then log in as usual and then open my documents as normal?  I did clean my cookies and a few things recently.  However if that is the case, why did i not have the issue the last 2 times or so when i started up my computer and get this message?

 

 

So just login as normal and its fine?  Want to make sure first before i do this.