Forums Bugs & issues You are already connected with this password Reply To: You are already connected with this password

#14257 Reply

Prabhukumar R
Moderator

Hello Gabriel,

AxCrypt will keep track on the opened encrypted files, to update and re-encrypt the same. If we opened the file and updated the contents, then AxCrypt will re-encrypt the updated file.

So after editing the encrypted files, we have to click the broom icon or sign out from the AxCrypt app to re-encrypt the updated files.

We have to close all the instance of the encrypted file(s) opened application.

For example: You opened an encrypted document and updating the document. At the same time, If you have opened another document in the same application, or even if just the application is running without an opened document, AxCrypt can’t be sure enough to actually do the re-encryption.

So we have to close all the opened application instances.

Please explain how to share your Encrypted file to your Colleague? Using Key share features? or send to encrypted file and you shared the file password?

If your are asking any other quires, you can feel free to contact our support via support@axcrypt.net .