Forums Help & support Opening file receive error folder in temp is not empty, folder doesn't exist Reply To: Opening file receive error folder in temp is not empty, folder doesn't exist

#14381 Reply

Prabhukumar R
Moderator

Hello Kike,

AxCrypt 2 now use a single sign on model where the same password is used to sign in to our servers and to protect your files.

AxCrypt 2 works just like your email software or most other password-protected systems. You sign in once and remain signed in until signed out. Just like you can read many emails without entering the password every time, AxCrypt will do the same. The files are still encrypted, but your password is remembered until you sign out of AxCrypt.

AxCrypt stays signed in until signed out. Once signed in, you can read, write and update information without having to re-enter the password, until signed out.

If the file was encrypted with a different password than your sign in password, then you have to enter the file password while viewing/decrypting the encrypted file. that is the reason AxCrypt asked for password.