Forums › Help & support › Trial user password vs account pwd vs encryption pwd › Reply To: Trial user password vs account pwd vs encryption pwd
Hello D. Bugz,
AxCrypt does not any trial password.
The password which you probably created when you created the AxCrypt account. (please use the Strong password)
AxCrypt account password to use the same password to work encryption/decryption processes.
As I said in the previous Forums “AxCrypt 2.x use a single sign-on model where the same password is used to sign in to our servers and to protect your files“.
If the above does not help, please provide more information about the issue and write a mail to firstname.lastname@example.org.