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#14741 Reply

BobG

I cannot encrypt a PDF file that I just created. I have recreated the file and have another PDF file just like it created recently and I can decrypt and re-encrypt it with no problem. I get an error message stating, “was not encrypted due to technical restrictions. This may be caused by the file extension, location or other properties.”

I have uninstalled, done a fresh download and reinstall and get the same message.