Forums Bugs & issues Can Open but not Decrypt (Exception error) Reply To: Can Open but not Decrypt (Exception error)

#14995 Reply

Prabhukumar R
Moderator

Hello

Apologies for the delayed response.

Please send the complete error report we will try to troubleshoot the same as soon as possible.

Please follow the detailed instructions to take the complete error report: https://www.axcrypt.net/blog/send-complete-error-report/.

Also, please provide more information about the issue and write a mail to support@axcrypt.net.