Forums Help & support Files disappeared Reply To: Files disappeared

#15121 Reply

Prabhukumar R

Hello Spencer,

Please avoid sending a same query in different mediums. You may get duplicate response.

Latest version of AxCrypt app having an issue while loading the previous app version’s recent files history due to iOS updates. We regret the inconvenience caused. Our developers working on this and try to deliver the updated app as soon as possible. For the time being, please open your encrypted files by using the Open Secured(Unlock) icon and then select your encrypted files from the AxCrypt app. Now the opened files will get added to the recent files list. This will not be removed for your next visits.

If you enabled dark mode in your phone, please disable the same when using the AxCrypt app. We fixed the dark mode issue already and it will be released in the upcoming version.